
My husband comes home all the time and talks about the complete lack of communication in the work place. Not only do the employees not work together as a team, they are usually spending a fair amount of time trying to stab each other in the back. Even when an employee goes to speak to a manager, the manager says he will address it but never does probably because he lacks communication skills. One of the big things my husband noticed was there is also a complete lack of modern day technology when it comes to addressing office matters and the general flow of work throughout his work place. What we really think his work place needs is good Market Communications.
To really have a work place that flows well and gets the customer in and out in a reasonable amount of time, you have to have a good working business model. You cannot have a situation where a service is being marketed and employees are thinking of themselves and not the customer. A company needs good IP solutions, voice recording, high speed data, and among many other good things, wireless and managed solutions.
I am hoping that my husband’s company he works for can tap into some of these modern day ideas. I know it affects his work performance when he cannot get his job done because of interruptions outside the business model. With market solutions, he can get on with his job, have a better day, provide a quality experience for the customer and hopefully make a better living.